Welcome to PRIMEFRESH. These Terms of Service ("Terms") govern your access to and use of the PRIMEFRESH website and digital products (the "Service"), operated by the PRIMEFRESH team ("PRIMEFRESH", "we", "us", or "our"), with a mailing address at 30 N Gould St, Ste R, Sheridan, WY 82801, United States.

By accessing our website or purchasing any of our programs, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. Eligibility

You must be at least 18 years old and capable of entering into a binding legal contract to use the Service. By using the Service, you represent and warrant that you meet these requirements.

2. Description of the Service

PRIMEFRESH provides digital self-improvement programs for adult men, including but not limited to video lessons, written workbooks, downloadable materials, and access to a members-only community. Our programs are educational in nature and are not medical, psychological, legal, or financial advice.

Current programs include:

• The Rebuild — A 12-module self-paced program.
• The Comeback — An 8-module self-paced program.

3. Purchases and Payment

All prices are listed in US Dollars and are subject to change without notice. By placing an order, you agree to pay the total amount displayed at checkout, including any applicable taxes. Payment is processed securely through third-party payment providers (such as Stripe). We do not store your full payment card details on our servers.

Your purchase entitles you to a single-user, non-transferable license to access the program you purchased for personal, non-commercial use.

4. Digital Delivery

Our products are digital. Access is delivered instantly or within a few minutes of successful payment via email confirmation containing your login credentials or download links. If you have not received your access within 30 minutes of purchase, please check your spam folder and then contact primefresh@protonmail.com.

5. License and Restrictions

We grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use our programs for your personal, non-commercial use. You may not:

• Share your login credentials with any other person.
• Copy, reproduce, distribute, resell, or create derivative works from our content.
• Use our materials to coach, train, or create competing programs or products.
• Circumvent any technical or access restrictions on the Service.
• Use the Service for any unlawful purpose or in violation of any applicable laws.

All intellectual property rights in our programs, including copyrights, trademarks, and other proprietary rights, remain the exclusive property of PRIMEFRESH.

6. Refund Policy

We offer a 30-day money-back guarantee on all programs. Please see our Refund Policy for full details.

7. User Conduct

As a member of the PRIMEFRESH community, you agree to treat other members with respect. You will not post or share content that is harassing, defamatory, unlawful, hateful, sexually explicit, or that infringes on any third-party rights. We reserve the right to remove content and terminate accounts that violate these rules, with or without notice.

8. Disclaimer of Warranties

PRIMEFRESH programs are educational and provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied. We do not guarantee any specific results, outcomes, or improvements in your life circumstances, relationships, income, fitness, mental health, or any other area. Individual results depend entirely on your own effort, circumstances, and actions.

Our programs are not a substitute for professional medical, psychological, legal, or financial advice. If you are experiencing mental health difficulties, please consult a licensed mental health professional.

9. Limitation of Liability

To the fullest extent permitted by applicable law, PRIMEFRESH, its operators, employees, affiliates, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service. Our total aggregate liability for any claim arising out of or relating to the Service shall not exceed the amount you paid to us for the program in question during the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless PRIMEFRESH and its affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your breach of these Terms, or your violation of any third-party rights.

11. Termination

We may suspend or terminate your access to the Service at any time, with or without cause and with or without notice, if you violate these Terms. Upon termination, your right to use the Service will immediately cease. Sections that by their nature should survive termination shall survive.

12. Changes to These Terms

We may update these Terms from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, USA, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in Sheridan, Wyoming, unless otherwise required by applicable law.

14. Contact Us

This Privacy Policy describes how PRIMEFRESH ("we", "us", or "our") collects, uses, and shares your personal information when you visit primefresh.com or purchase any of our products.

1. Information We Collect

Information You Provide Directly

• Account information: name, email address, password.
• Billing information: billing address and payment method details (payment card details are collected and processed directly by our payment processor and are not stored on our servers).
• Communications: any content you send us when you contact support or participate in our member community.

Information We Collect Automatically

• Usage data: pages visited, links clicked, time spent, device type, browser type, referring URL.
• Cookies and similar technologies: see our Cookie Policy for details.
• Analytics: aggregate, anonymized data collected through tools such as Google Analytics.

2. How We Use Your Information

• To create and manage your account and deliver the products you purchased.
• To process payments and send purchase confirmations.
• To provide customer support.
• To send service-related emails (for example, password resets or program updates).
• To send marketing emails (only if you opt in; you can unsubscribe at any time).
• To improve our website, products, and user experience.
• To detect and prevent fraud, abuse, and security issues.
• To comply with applicable legal obligations.

3. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA) or United Kingdom, we rely on the following legal bases:

• Performance of a contract — to deliver the products you purchased.
• Legitimate interests — to operate and improve the Service and prevent fraud.
• Consent — for marketing emails and non-essential cookies.
• Legal obligation — where required by law.

4. How We Share Your Information

We do not sell your personal information. We share data only with trusted service providers who help us operate the Service, under contractual obligations of confidentiality and data protection. These include:

• Payment processors (such as Stripe) — to process transactions.
• Email service providers — to send transactional and marketing emails.
• Hosting and cloud infrastructure providers — to store and deliver our content.
• Analytics providers — to understand how the Service is used.
• Community platform providers — to operate the members-only community.

We may also disclose your information if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of PrimeFresh, our users, or others.

5. International Data Transfers

PrimeFresh is based in the United States. If you access the Service from outside the US, your data may be transferred to, stored, and processed in the US. We take appropriate safeguards to ensure your data is protected in accordance with this Policy.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may retain limited information for longer if required to comply with legal obligations, resolve disputes, or enforce our agreements.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Delete your personal information ("right to be forgotten").
• Restrict or object to certain processing activities.
• Request a copy of your data in a portable format.
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with your local data protection authority.

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion.

To exercise any of these rights, email us at primefresh@protonmail.com.

8. Data Security

We implement industry-standard security measures, including SSL encryption for data in transit, access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Service is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this Policy periodically.

11. Contact Us

At PRIMEFRESH we stand behind the quality of our programs. If you are not satisfied with your purchase, we offer a straightforward refund policy.

30-Day Money-Back Guarantee

All PRIMEFRESH programs come with a 30-day money-back guarantee. If, for any reason, you are not satisfied with the program within 30 calendar days of the original purchase date, you may request a full refund of the amount paid.

How to Request a Refund

To request a refund, simply send an email to primefresh@protonmail.com within 30 days of your purchase. Please include:

• The email address used for your purchase.
• The order number (found in your purchase confirmation email).
• The product name (The Rebuild or The Comeback).

We do not require a reason for your refund request. No questions asked.

Processing Time

Once we receive your refund request and verify the details, we will process the refund within 5 business days. The refund will be issued to the original payment method used for the purchase.

Depending on your bank or card issuer, the funds may take an additional 5–10 business days to appear in your account after we process the refund.

After the Refund

Upon issuing a refund, your access to the program content and members-only community will be revoked. You agree not to retain, reproduce, or use any of the materials you may have downloaded or accessed during the trial period.

Eligibility

Our refund guarantee applies only to:

• Original, direct purchases made through the PRIMEFRESH website.
• Requests submitted within 30 days of the original purchase date.

Refund requests submitted after the 30-day window will be reviewed on a case-by-case basis but are not guaranteed.

Contact Us

This Cookie Policy explains how PRIMEFRESH ("we", "us") uses cookies and similar technologies when you visit our website.

What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or phone) when you visit a website. They help the site remember information about your visit, such as your preferred language and login state, and make your next visit smoother.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function. They enable features such as logging in, shopping cart functionality, and secure checkout. The Service cannot be provided without them, so they do not require your consent.

Functional Cookies

These cookies remember your preferences (such as language or region) to provide a more personalized experience.

Analytics Cookies

We use analytics cookies (such as Google Analytics) to understand how visitors use our site — which pages are most popular, how long visitors stay, and where they came from. This data is anonymized and aggregated.

Marketing Cookies

If you opt in, we may use marketing cookies from providers such as Meta (Facebook), Google Ads, or TikTok to show you relevant advertisements about our products on other websites.

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages, such as payment processors, analytics providers, and advertising networks. These parties have their own privacy policies, and we encourage you to review them.

How to Manage Cookies

You can control and manage cookies in several ways:

• Browser settings: most browsers let you block or delete cookies. Instructions for the most common browsers are available at aboutcookies.org.
• Cookie banner: when you first visit our site, you can accept, reject, or customize your cookie preferences via our cookie banner.
• Opt-out tools: for advertising cookies, you can use the NAI opt-out tool or the Digital Advertising Alliance opt-out tool.

Please note that disabling certain cookies may impact the functionality of the Service.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology or regulations. The updated version will be indicated by the "Last updated" date at the top of this page.

Contact Us

We're sorry to see you go. If you'd like to cancel your PRIMEFRESH VIP membership or any recurring subscription, here's exactly how.

Option 1 — Cancel From Your Account (fastest)

• Log in at primefresh.com/account
• Go to Account → Billing → Manage Subscription
• Click Cancel Membership
• Confirm — done. You'll receive a cancellation confirmation email within a few minutes.

Cancellation takes effect at the end of your current billing period. You'll keep full access until then.

Option 2 — Cancel By Email

Send an email to primefresh@protonmail.com with the subject line "Cancel VIP Membership" from the email address on your account.

Please include:

• The email address associated with your account
• The name on the account (if different)
• The date you originally joined (if you remember — not required)

We'll process your cancellation within 1 business day and send you a confirmation email.

What Happens After You Cancel

• You'll keep full VIP access until the end of your current paid billing period.
• You will not be charged again.
• Lifetime purchases (e.g., The Rebuild, The Comeback) are NOT affected — you keep those forever.
• If you rejoin VIP later, the then-current public rate will apply (founding-rate only holds while you are continuously subscribed).

Refund of a Recent Charge

If you were charged within the last 7 days and didn't intend to continue, we'll refund the most recent charge in full. Email primefresh@protonmail.com with the subject "Refund Recent VIP Charge".

Having Trouble?

If for any reason you're unable to cancel through the account dashboard, email us directly. We'll handle it manually the same business day.